Trust-building for setting up of a migration management policy community: model for Central and Eastern Europe

Interim Policy Proposal

1.  Present lack of information feedback mechanism
2. Proposal for the contract on the exchange of information.
3. Trust as the basis of the community of experts
4. Intermediation in the trust-based community
5. Barriers to the development
6. Empirical investigation
7. Conclusions

1.  Present lack of information feedback mechanism

Migration is a complex issue and requires gathering information from many sources.
Here migration management will be understood as management of the network of policymakers with information resources; therefore, approaches used will be those of policy networks, information management and interorganizational communication. For migration to be managed comprehensively, timely and accurate information on direction, volume and distribution of 'traffic' flows is needed.
Migration is managed successfully when migrants are handled in the way which uses the resources assigned to the task by the receiving and transit country most effectively.  For this to happen, predictable and stable information of two kinds is needed. First, procedures and institutions for admission and integration, including access to the welfare state, communicate to migrants the demand of recipient countries.  On the other hand, information on the population of expected migrants is analogous to the supply of labor.  While the first kind of information is concentrated, stable and public, the other is dispersed, volatile and tacit.  Governments and intergovernmental organizations generate the explicit demand information, while non-governmental organizations are best equipped to gather the tacit information.  While much has been written about the rules and regulations in migration regimes, there is a gap in drafting policies for eliciting the tacit information about incoming migration flows.

At the time when the European Commission is on its way toward having the exclusive right of initiative on migration matters under Title IV of Treaty of Amsterdam, thus further enlarging the distance between the policy-makers and their clients, the need for verification of adequacy of the European migration regimes is all the clearer.  The most resource-efficient way to achieve this is to create an information marketplace and provide incentives for feedback of supply information to control the level of demand.
Migration is commonly perceived as a matter of national security. The traditional manner in which  migration standards are developed involves closed-door talks between Ministry of Interior and Border Guard officials.  Information is strategic, access is rationed on the basis of formal lines of authority, and revealed only when necessary.  Few policy-makers are involved in formulating the rules, and the latter are rather inflexible as is the case in issues where security is at stake.
However, application of strict rules and rigid institutions is made difficult by the very different nature of the task.  Migratory flows test the appropriateness of chosen solutions, for instance when there are too few border crossing points, there is shortage of interpreters, or if on the one hand, there are not enough places to integrate the migrants into, or conversely, the migrants are shifted from places with higher capacity to absorb to those with lower capacity.
A case in point is the chain of readmission agreements through which the wealthier West European states shift the responsibility for review of application for asylum on to the poorer transit states of Central and Eastern Europe.  Thanks to the predominantly reactive solutions like this migrants often find themselves stranded in communities which do not want to integrate them or into which they themselves want to be absorbed.  Many of them choose to continue to flee from the procedures initiated in the states on which the responsibility fell back to the states which refused to consider their application.
Political culture dictates two solutions to the information deficit, both of which suffer from occasional feedback.  Authoritarian states may continue with a military type of management, which can override conflicts with local interests, and due to the dominant role of the state in the economy, can muster large resources in case of a larger inflow of migrants.  The system is crude and simple, for it easily can keep the migrants out, or by resort to discretionary power of the leader, allow their influx for ideological reasons.  In case of such an arbitrary admission, there is no need for use of extensive procedures.  Also, to maintain the monopoly on power, the policy-makers do not welcome feedback information from other centers of power, including the media.
In liberal democratic societies, migration remains a matter of technocratic governance, but it requires feedback since the media publicize the cases of policy failure.  However, these interventions are on a case-by-case basis and the policy responses are reactive.  Media coverage of events of failure are  not based on a comprehensive body of knowledge about the extent of migratory flows, nor are they informed about available policy options.  Thus, the officials tend to take a defensive stance.
What officials do need to frame the institutions so as to make them more responsive is to have a reliable dynamic picture of expected flows so as to redistribute the demand for integration services.  The knowledge they seek is dispersed and is best acquired while the migrant is still in transit, thus cannot by definition be procured by the government agencies of the prospective recipient country.
However, tracking of migrant populations is rarely performed in transit countries, since the local organizations find few incentives to do so.  First, due to lack of credible burden-sharing, transit-country governments fear that by indicating the real  numbers of migrants on their territory, they will give away the data, which then will be used to send these migrants from the borders of the prospective recipient country back to the transit country.  Second, it is a costly and logistically difficult activity, which the less-developed transit countries can ill afford. Finally, there is a lack of a mechanism for the communication.  The rest of the paper will propose a solution, which will draw on resources of intergovernmental organizations, representing usually the recipient countries, and local nongovernmental organizations from transit countries.

2. Proposal for the contract on the exchange of information.

A marketplace for feedback information on migration flows needs to be set up.  First, participants need to be identified with their incentives for exchange, and then the contract conditions at which the participants will agree to continue cooperation, specifying exact products and forms of payment.  In general terms, intergovernmental organizations need the verification of their initial estimates for long-term policies and dynamic early notification of changes in the volumes or distribution of the flows of migrants.  Non-governmental organizations need the stability of procedures and frameworks of the IGOs on which they can base their strategies, which often take the form of implementation programs.  Such frameworks are expressed in the rules of engagement with partner organizations, covering such practicalities as accounting and project management stipulations.
However, strictly formal criteria of organizational compatibility, which work for contracts on the transfer of explicit knowledge, where data are discrete and concept-based, thus presentable in formal reports, are not sufficient to conclude a contract on the transfer of tacit knowledge.  Tacit knowledge is drawn from empirical cases, yielding a picture, which is perennially incomplete and vulnerable to revision.   To be a useful corrective to the solid categories used by the IGOs, it must not be categorized at the stage of collection.  Therefore, a contract needs to be drawn, which would respect the integrity of the tacit data.  Payment needs to be made for the process of transfer of knowledge, rather than for discrete bits of information.
The danger, however, is that if present rules of engagement between IGOs and NGOs are left in place then the NGOs will be still paid to produce reports constructed around the categories, which their clients have come up with.  Such concepts are deduced from the client organization's mission statement, which, in turn, is derived from the political will of their stakeholders.  The feedback mechanism would not provide a corrective to the missions then, and the organizations themselves would lack a proper tool for organizational learning.
Organizational learning is made difficult inside the hierarchies of governmental and intergovernmental organizations, since the employees find few opportunities for exit to another competitive organization.  Intergovernmental organizations (such as International Organization for Migration and the United Nations High Commissioner for Refugees) have developed strong positions in their niche markets.  This is not so among non-governmental organizations, where short-term employment by project or voluntary activity reduces barriers to exit, while a more horizontal structure allows voicing the dissent.  Thus, NGO labor market is more dynamic, offering hope for better utilization of tacit knowledge of employees.

3. Trust as the basis of the community of experts

The contract would create conditions for long-term cooperation between nongovernmental providers of local knowledge and intergovernmental donors of standards and finance.  It would give assurances to both parties toward fulfillment of their needs.  Every intergovernmental organization would express their expectations of NGOs to abide by the tenets expressed in the donor's mission statement, and would indicate the requirements regarding the use of resources.  Thanks to the use of standardized forms of contract and the stress on repeat deals, NGOs would become quickly socialized into the framework of formal norms of partnership with IGOs.  Once the specialized interests and competencies of different agencies are known, NGOs can pick those whose requirements are acceptable to them.  Similarly, the track record of consecutive projects with one or many IGOs creates a 'CV' for the NGO, including its area of technical expertise and a list of transferrable skills.  Long-term cooperation would induce NGOs to seek brands for themselves, and adopting either a niche or low-cost strategy, which would be indicated by its pattern of diversification of clients.
Building up of transparent rules of the game and division of labor would provide incentives for competition between NGOs; however, by empowering them through the creation of track records, it would tilt the balance of power away from the cash-rich and standard-imposing IGOs.  The more fundamental novelty would be, however, the identification of assets which make NGOs indispensable to IGOs. Non-governmental organizations are flexible enough as well as embedded deep enough in the local communities to be able to collect and interpret the tacit knowledge.  To make use of  this type of knowledge, which is dependent on the person's experience, on a steady basis, one needs to price it and then channel and process it.  A method for verification is needed.
Tacit knowledge accumulates over time, and it needs to be seen against its context.  Hence it needs to be maintained in a form of a database, which would file the continuous record of the research organization's perceptions of the situation.  Since such knowledge forms the capital of the nongovernmental organization, it can be shared only to a trusted party, which would invest in a long-term relationship.
Interorganizational trust can be built from a mutual commitment to share information resources--for the NGO, to have access to the database of coded relevant practices worldwide, kept by the IGO, and for the IGO, to add records of the NGO's practice to its general database.  The key to eliciting the knowledge from the small partner organization lies in assurances about limited rights of access and coding the source through a standardized system.

4. Intermediation in the trust-based community

Admittedly, the power gap between IGOs and NGOs is still huge, especially in developing and transition countries.  If some NGOs are not outright created and sustained for purposes of the IGO, many are formed in response to a certain funding activity, and remain in place only as long as the activity is supported by the IGO.  Also, IGOs might want to limit the opportunities for cooperation of their partners with some other IGOs, which remain competitive.  Such a client-dominated market requires aggregation of NGO interests.  NGO networks and such intermediary organizations as foundations may offer guarantees of fair treatment through group bargaining in exchange for some services to the IGOs, such as development of grassroots professional standards among NGOs and membership certification for the trustworthy organizations.
NGO networks are also likely to aggregate member organizations across the institutional and conceptual divisions imposed by the clients.  Typical are the distinctions made according to the region, target client group, and functional specialization: primarily, the geographic divisions bring together Central and West European organizations, while leaving out the CIS organizations.  Target groups include refugees and mainstream (usually economic) migrants.  NGOs may also be classified as service delivery organizations, lobbies, or think tanks.  Transnational multifunctional NGO groupings are of particular value when large migration management projects are at stake, involving several clients.  Their task might extend to drafting projects or even suggesting major policy alternatives to multilateral solutions applied. Their success in having their agenda placed on the table of major conferences and intergovernmental institutions stems from two factors: the presentation of the right mix of skills and knowledge and the capital of trust with the IGOs, which has been accumulated through the web of contracts of individual NGOs.
Intermediation is of particular value for those NGOs which operate, for instance, in the CIS environment with high levels of official corruption and arbitrariness.  NGO networks are likely to enter the area far ahead of the IGOs and build the skills of local NGOs up to the level acceptable to prospective clients.  In some cases (e.g. Belarus) trust levels are so low that the NGO networks are called in to support the third sector there directly with finances and expertise.  Of great importance is the role of NGO networks in bringing down geography-based institutional divisions, thus asking IGOs to reconsider the salience of boundaries.  Where organizational cultures are growing apart, such as in the Central and Southeastern Europe, NGO networks are well-positioned to offer fora for translation of cultural codes to reveal the equivalents of skills and knowledge-generation codes.

5. Barriers to the development

The successful development of the exchange of information rests on two important assumptions.  First, the individual participants in the NGO network should share a similar vision of the migratory environment and not be averse to the cooperation with intergovernmental organizations.  Such a shared vision is, first of all, the matter of the local political culture and the prevailing level of trust toward IGOs.  Consequently, socialization in the course of long-term cooperation with IGOs should help develop such a vision and decrease the transaction costs of interaction.  Second, there should be no major conflicts of interest between the client IGO organizations, which would prevent an NGO from working with both of them in succession.  Such conflicts do prevail between organizations on border-control and security aspects of migration and asylum and human rights bodies.
Two factors need to be taken into account while assessing how serious is the challenge to creation of a comprehensive migration management program.  The transfer of the initiative to the European Commission is likely to put pressure on intergovernmental organizations to seek consensus, as the Commission remains the dominant donor as well as agenda-setter for the IGOs both in the areas of migration and asylum.  The latest revision of the Treaties, which brings both asylum and migration affairs under one heading of the "area of freedom, security, and justice", and incorporates the Schengen Agreement into the acquis communautaire, is a powerful incentive to conceptualize once-separate issues of asylum and labor migration under one heading of migration policy for the Union.  On the other hand, the IGOs reinforce the Commission's geographic division f the Central and Eastern European migratory area into the clubs of insiders and outsiders.   While Central European states are participating in intensive capacity-building programs in both migration control and asylum procedures, due to the push for the rapid completion of accession negotiations, the CIS and Southeast European countries are enmeshed in this institutional framework to a much smaller degree.  NGO sectors are weaker in these areas from the start, and fewer chances for socialization in the adoption of complex solutions to the migration and asylum may further increase the cognitive distance and thus decrease the incentives for policy transfer.  A welcome correction would be to encourage bilateral or multilateral exchanges of policy solutions between the countries within circles of closer and farther integration (so-called fast-track and second-wave applicant countries, and the countries of the former Yugoslavia and Ukraine).
 
 

6. Empirical investigation

The possible barriers to the development of a transnational comprehensive migration management network  will be tested through two research questions: first, what are the conditions for creation of a single platform for contact with NGOs among intergovernmental organizations concerned with asylum (e.g. Office of United Nations High Commissioner for Refugees) and migration (International Labor Organization, International Organization for Migration, International Conference for Migration Policy Development).  Second, what mechanisms will facilitate the policy transfer across the emerging Schengen divide between the NGOs in accession and non-accession countries.
To answer the first question, the organizations' manuals for cooperation with NGOs will be scanned for the needs of the IGOs for information and expertise.  Next, the NGO Liaison Officers will be interviewed to assess their degree of freedom to interpret the written precepts.  Finally, the initiatives on capacity-building among NGOs will be sought out to identify the needs as practiced.  These needs can then be articulated better in a broader forum of the NGO Liaison Officers from all the organizations under study to draw conclusions on the actual division of labor.
With regard to the second question, an analysis of policy learning with the use of NGO networks can be fruitful.  I chose to study the transfer of solutions and occassional knowledge-sharing between Austria and Hungary, and Poland and Ukraine with an eye to the possible learning between Hungary and Ukraine.  Initial conclusions seem to indicate that NGO networks are playing a more prominent role in the situations where the governmental capacity is low, and governments are participating in fora of exchange to a smaller degree.  Consequently, Austrian-Hungarian policy transfer was largely conducted through direct contacts of government officials (in the framework of ICMPD and Budapest Process, for instance), the European Commission and the UNHCR pressures for legal reform and more vigorous implementation.  The media did play its role, but it was limited to reactions to gruesome conditions in Hungarian migrant detention centers.
On the other hand, Ukrainian-Polish relations officially sagged on the question of Poland's accession to Schengen and imposition of visas on Ukrainians.  The Commission and UNHCR place Ukraine in the CIS grouping, while Poland enjoys some of the highest levels of investment in the region (primarily from Germany) in border-control infrastructure.  Therefore, the crucial role that the Polish NGO sector plays in delivering Western funds and expertise to the Ukrainian counterpart is all the more prominent against the background of obstacles to interstate cooperation.

7. Conclusions

 Creation of a body of procedures for gathering, verifying and sharing feedback information on expected supply of migrants presents several improvements over the present scenario.  Agreement on common standards of procedure for projects in migration and asylum across institutional divisions will expand funding opportunities for comprehensive migration management programs.  Transparency of projects and creation of an expert contact database will provide incentives for the overburdened government agencies to outsource some of their projects financed by the European Commission.  Finally, the comprehensive picture of migratory pressures will place asylum in the right perspective, taking off the stigma that asylum systems are predominantly abused.  Hopefully, a coalition of experts will emerge, offering a set of feasible policy options and assuring crucial involvement of civil society in the supranational policy making
 

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